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Buy directly from the people who made it!

Price Match Promise

Did you find your Luminox watch for a better price? We will match it!

If you find one of our products being sold by an authorized online retailer at a price lower that the one we offer, we will match the price or refund you.

Wie es funktioniert:

Before getting started, please first check below all the terms and conditions required to claim our Price Match Guarantee.

Is everything correct? Then fill out the contact form below. The subject line of the email must be "Price Match Guarantee". Our employees are already looking forward to your inquiry!

If you have already placed an order, you can contact us within 7 days and provide our team with the following info: order number, link of the authorised retailer's online shop where you found the product for less and the link from our online shop that shows exactly the same product.

Congratulations! Our Customer Care Team will carefully examine the authenticity of the product and all information provided and will get back to you.

Deine Vorteile:

Price match promise

Buy direct from us

Free Shipping

from CHF 60 & delivered within 2-3 business days

14-day right of return

Easy returns

2 year guarantee

Activated automatically

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Which online shops and articles can be matched?

  • The online retailer must be an authorised retailer, qualified dealers can be found in this list
  • The online shop must sell within Switzerland
  • These are not auction sites, outlet and marketplace offers
  • The online shop must offer identical items, i.e. the item number and designation must match
  • The online store must offer genuine and unused items
  • The online shop must have the item in stock and it is also available for immediate purchase from us
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What else should I consider?

  • The access to our discount/refund is available prior to an order or within 7 days after the order
  • The Price Match Guarantee only applies to single items and does not apply to freebies, product bundles and promotional packs that contain more than 1 item (eg: a promotional pack of 2 watches for the price of 1 is not covered by our guarantee)
  • The price we match is the price displayed in the competitor's webshop and does not include any coupon codes
  • If you are requesting a refund, coupon codes used on the competitor's webstore are not included
  • The price adjustment cannot be combined with other promotions

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