Price Match Promise
Buy directly from the people who made it
Did you find your Luminox watch for a better price? We will match it!
We all want the best price when we find our perfect watch. That is why we will match our prices if you find your watch for a lower price at another online shop. Here, we explain how you can take advantage of our Price Match Promise.
How it works:
Before you start, please check all the conditions below that are required to claim our Price Match Promise.
Fill out the contact form below. The subject line of the email must be "Price Match Promise". Our staff is looking forward to your enquiry!
If you have already placed an order, provide our team with your order number. Send us the link of the online shop where you found the product for less and the link from our online shop that shows exactly the same product.
Congratulations! Our customer service will get back to you within 48 hours. We will match the price while you get to enjoy your new watch with all the extra benefits you have when purchasing from the people who made it.
Price Match Promise
Buy directly from who made it
Purchase by Invoice
30 Days Payment Policy
From CHF 60
14 Days Return Policy
2 Year Guarantee
Good to know:
Which online retailers or items can be matched?
The online retailer must be a national authorized stockist
The online retailer must sell within Switzerland
The online retailer must not be in closing down, an outlet store or a market place (e.g. Amazon)
The item must be identical with the exact same model number (Unique Product Code) as the one found in our official webstores
The item found at a lower price must be authentic and not used
The item must be in stock on the online retailer's website and our own website and must be available for immediate purchase
What else do I need to consider?
The access to our discount/refund is available prior to an order or max. 48 hours after the order
The policy applies only to single items and not to free gifts, product bundles or promotion packs that include more than 1 items (i.e. a promotion pack with 2 watches at the price of one is not covered by our Price Match Promise)
The price we will match is the advertised price that is displayed on the other official retailer's webstore and does not include promo codes
In case you claim a refund, promo codes used on the other official retailer's webstore are not included, as well
The price match cannot be combined with any other promotion